The Canada Revenue Agency (CRA) requests notification of address changes as soon as possible.

Go online

• Use My Account and click on “Change my address.”
• Use the MyCRA mobile application and select “Manage contact info.”
• Use My Service Canada Account and click on “Access now”. This will let you access My Account where you can click “Change my address.

Call

• Call 1-800-959-8281.
• Before you call, please be prepared to provide the following:
  • Your social insurance number;
  • Your name;
  • Your complete address or complete business address;
  • For individual accounts, your date of birth;
  • For individual accounts, details from your account or your most recently assessed return, notice of assessment, reassessment, or other tax document

Mail or fax

Send one of these to your tax centre:

• A completed Form RC325, Address change request
• A signed letter that includes your social insurance number, new address, and moving date
• You can change someone else’s address at the same time as yours, such as your spouse’s or common-law partner’s. Your letter must include the name, social insurance number, and signature of that individual.

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The TFSA program began in 2009. It is a way for individuals who are 18 years of age or older and who have a valid social insurance number (SIN) to set money aside tax free throughout their lifetime.
Contributions to a TFSA are not deductible for income tax purposes. Any amount contributed as well as any income earned in the account (for example, investment income and capital gains) is generally tax-free, even when it is withdrawn.

If you’re having trouble finding your contribution room, you can

Online

• Go to the CRA My Account login
• Log in with your preferred method. If you’ve set up your bank as a sign-in partner, this is the simplest way to access your CRA account.
• Under the tabbed header, navigate to RRSP and TFSA Screenshot
• Click Tax-Free Savings Account (TFSA) Screenshot
• Click Contribution Room
• Click Next at the disclaimer
• Look for 20XX TFSA contribution room on January 1, 20XX. This value is your most accurate contribution room since the date. Any contributions or withdrawals this year will not be included in this number

MyCRA mobile app

By Phone

1. Tax information Phone Service (TIPS) 1-800-267-6999
2. Be ready to give:
3. your social insurance number;
4. your month and year of birth; and
5. the total income you entered on line 150 of your previous year return.

Notice of Assessment

• latest tax return for your TFSA contribution room.

You will accumulate TFSA contribution room for each year even if you do not file an income tax and benefit return or open a TFSA.

• The annual TFSA dollar limit for the years 2009, 2010, 2011 and 2012 was $5,000.
• The annual TFSA dollar limit for the years 2013 and 2014 was $5,500.
• The annual TFSA dollar limit for the year 2015 was $10,000.
• The annual TFSA dollar limit for the year 2016 and 2017 was $5,500.
• The annual TFSA dollar limit for the year 2018 is $5,500.

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You can find your registered retirement savings plan (RRSP), pooled registered savings plan (PRPP) deduction limit, often called your “contribution room” by going to:

• Form T1028, Your RRSP Information for 2018
  •  CRA may send you a Form T1028 if there are any changes to your RRSP deduction limit since your last assessment.
• My Account
• MyCRA mobile app
• Tax information Phone Service (TIPS) 1-800-267-6999
  1. Be ready to give:
     1. your social insurance number;
     2. your month and year of birth; and
     3. the total income you entered on line 150 of your previous year return.
•  the “Available contribution room for 20XX” amount found on the RRSP Deduction Limit Statement, on your latest notice of assessment or notice of reassessment

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If you are making a payment to

• T1 – individual income tax payments
• Benefits and credits repayments
• Part XIII – non-resident withholding tax for individuals
• T2 – Corporation tax
• GST/HST
• Payroll source deductions
• Part XIII – non-resident withholding tax for business
• T3 (Trusts)

You can use following methods to make payment:

• Pay online

• Online banking
  1. Sign in to your financial institution’s online banking service for individuals.
  2. Under “Add a payee,” look for an option such as:
  3. CRA (revenue) – current-year tax return
  4. Use this option to make a payment for your current tax return. You can use this option once per return.
  5. CRA (revenue) – tax amount owing
  6. Use this option to pay an amount owing for previous tax years.
  7. CRA (revenue) – tax instalment
  8. Use this option to make payments toward the future tax year.
  9. Enter your 9-digit social insurance number as your CRA account number.
• My Payment
  1. using CRA online payment:(Click here)
  2. pay with Visa Debit, Debit MasterCard, or Interac Online
•  Pre-authorized debit
  1. To create a PAD, you have to be registered for My Account.
  2. If you are not a registered My Account user, follow the steps below.
  3. Click on “CRA register” or “Continue to Sign-In Partner Login / Register” and follow the steps.
  4. You will then have limited access to My Account, which will allow you to create a PAD right away by selecting the “Pay by pre-authorized debit” link on the left side bar.
  5. The CRA will send you your official access code by mail.
  6. Once you enter the access code into My Account you will have full access, which allows you to view, modify, cancel or skip a payment.

• Pay by credit card, PayPal, or Interac e-Transfer (service fee might occur)

• PaySimply https:(Click here) 
  1. accepts Visa, MasterCard, Amex, Union Pay, PayPal, and Interac e-Transfer
•  Plastiq https:(Click here)
  1. accepts all card brands including Visa, MasterCard, and Amex

• Pay using a service provider

• ADP (source deductions and Nova Scotia Workers’ Compensation Board)
• Blue Canvas (source deductions)
• Canada Post (source deductions, GST/HST, T2 corporation, Nova Scotia Workers’ Compensation Board, Part XIII – non-resident withholding tax, T1 individual, and benefits and credits repayments)
• Ceridian (source deductions, and Nova Scotia Workers’ Compensation Board)
• Humi (source deductions)
• Nethris (source deductions)
• PaymentEvolution (source deductions)
• PaySimply (source deductions, GST/HST, T2 corporation, Nova Scotia Workers’ Compensation Board, Part XIII – non-resident withholding tax, T1 individual, and benefits and credits repayments)
• Payworks (source deductions)
• Plastiq (source deductions, GST/HST, T2 corporation, excise tax, Part XIII – non-resident withholding tax, T1 individual, and benefits and credits repayments)
• Plooto (source deductions, GST/HST and T2 corporation)
• Rise (source deductions)
• TelPay (source deductions, GST/HST, T2 Corporation, excise tax, excise duty, Nova Scotia Workers’ Compensation Board, Part XIII – non-resident withholding tax, and T1 individual)
• Ultimate Software (source deductions)
• Wave Payroll (source deductions)

• Pay in person

• Financial institution
  To make a payment at your Canadian financial institution, you need a personalized remittance voucher from the CRA. Financial institutions do not accept photocopies of remittance vouchers or payment forms. You can order personalized remittance vouchers online or by phone.
• Canada Post outlet
• You can pay in person with cash or debit card at any Canada Post outlet across Canada, for a fee. To do so, you will need a quick response (QR) code that contains information that allows the CRA to credit your account.
• How to generate a QR code:
  1. On this site you will be asked to select the tax type you want to pay, your social insurance number or business account number, your name, and the amount you want to pay.
  2. When you have completed the required fields, press ‘Continue’ to select where you want your QR code to display.
  3. The choices are: Send to Email; Send to Mobile or print at Home. You can choose any or all of these options. If you choose Send by Email, you will need to enter your email address. If you choose Send to Mobile, you will need to enter your 10-digit Mobile Number. If you choose print at home, a print icon will display.
  4. A service fee will be charged based on the amount of the payment and displays when creating the QR code.

• Pay by wire transfer

• You will need to provide the following information to your financial institution to send a wire transfer payment and account details to the CRA:
  1. Name of banking institution:
     • Caisse Centrale Desjardins
     • 1170 Peel Street
     •  Montreal, Quebec
     • Canada H3B 0B1
  2. SWIFT: CCDQCAMM
  3. Bank number: 815
  4. Transit number: 98000
  5. Beneficiary name: Receiver General of Canada
  6. Beneficiary account number: MFI09708060815CAD3
     (if space limitations, use at least: 0970806)
  7. Beneficiary address:
     • 11 Laurier Street
     • Gatineau, Quebec
     • K1A 0S5
  8. Description field: Authorization number: 122-25678-CRA
  9. ABA code, if required: 081598000
  10. Charges field: “OUR”
• Wire space is limited, make sure the following details are provided for your payment to be credited to the correct account:
• For individuals include your:
  1. non-resident account number or social insurance number
  2. full legal name
  3. telephone number
  4. tax year/year end
  5. Example: 111111118, John Smith, 613-000-0000

• Pay by cheque

• You can make a payment to the Canada Revenue Agency (CRA) with a cheque from your Canadian bank account.
• Make the cheque payable to the Receiver General for Canada and mail it, along with your remittance voucher, to the address on the back of your remittance voucher. If you do not have a remittance voucher, include your social insurance number along with any additional instructions indicating where you want the payment to be applied and mail it to:
  Canada Revenue Agency
  PO Box 3800 STN A
  Sudbury ON P3A 0C3

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There are many fraud types, including new ones invented daily.
Taxpayers should be vigilant when they receive, either by telephone, mail, text message or email, a fraudulent communication that claims to be from the Canada Revenue Agency (CRA) requesting personal information such as a social insurance number, credit card number, bank account number, or passport number.

By phone
The CRA may

• verify your identity by asking for personal information such as your full name, date of birth, address and account, or social insurance number
• ask for details about your account, in the case of a business enquiry
• call you to begin an audit process

The CRA will never

• ask for information about your passport, health card, or driver’s license
• demand immediate payment by Interac e-transfer, bitcoin, prepaid credit cards or gift cards from retailers such as iTunes, Amazon, or others
• use aggressive language or threaten you with arrest or sending the police
• leave voicemails that are threatening or give personal or financial information

By email
The CRA may

• notify you by email when a new message or a document, such as a notice of assessment or reassessment, is available for you to view in secure CRA portals such as My Account, My Business Account, or Represent a Client
• email you a link to a CRA webpage, form, or publication that you ask for during a telephone call or a meeting with an agent (this is the only case where the CRA will send an email containing links)

The CRA will never

• give or ask for personal or financial information by email and ask you to click on a link
• email you a link asking you to fill in an online form with personal or financial details
• send you an email with a link to your refund
• demand immediate payment by Interac e-transfer, bitcoin, prepaid credit cards or gift cards from retailers such as iTunes, Amazon, or others
• threaten you with arrest or a prison sentence

By mail
The CRA may

• ask for financial information such as the name of your bank and its location
• send you a notice of assessment or reassessment
• ask you to pay an amount you owe through any of the CRA’s payment options
• take legal action to recover the money you owe, if you refuse to pay your debt
• write to you to begin an audit process

The CRA will never

• set up a meeting with you in a public place to take a payment
• demand immediate payment by Interac e-transfer, bitcoin, prepaid credit cards or gift cards from retailers such as iTunes, Amazon, or others
• threaten you with arrest or a prison sentence

By text messages/instant messaging

The CRA never uses text messages or instant messaging such as Facebook Messenger or WhatsApp to communicate with taxpayers under any circumstance. If a taxpayer receives text or instant messages claiming to be from the CRA, they are scams!

When in doubt, ask yourself

• Why is the caller pressuring me to act immediately? Am I certain the caller is a CRA employee?
• Did I file my tax return on time? Have I received a notice of assessment or reassessment saying I owe tax?
• Have I received written communication from the CRA by email or mail about the subject of the call?
• Does the CRA have my most recent contact information, such as my email and address?
• Is the caller asking for information I would not give in my tax return or that is not related to the money I owe the CRA?
• Did I recently send a request to change my business number information?
• Do I have an instalment payment due soon?
• Have I received a statement of account about a government program I owe money to, such as employment insurance or Canada Student Loans?

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My Account is a secure portal that lets you view your personal income tax and benefit information and manage
your tax affairs online.

To register, a return for one of these two years must have been filed and assessed

My Account for Individuals

1. Provide personal information
   • Enter your social insurance number.
   • Enter your date of birth.
   • Enter your current postal code or ZIP code.
   • Enter an amount you entered on one of your income tax and benefit returns. Have a copy of your returns
     handy. (The line amount requested will vary. It could be from the current tax year or the previous one.)
   • Create a CRA user ID and password.
   • Create your security questions and answers. You can also decide if you want a persistent cookie added to
     your computer, so you can access CRA Login Services using that same computer later without being asked for
     more identification.
2. Enter the CRA security code
   • To access your account, return to My Account for Individuals, select “CRA login,” and enter your CRA user
     ID and password. When prompted, enter your CRA security code.

Services	Limited service	Full service
View status of tax return
View detailed status of tax return
Notification preferences
View mail
Request a remittance voucher
View notice of assessment or reassessment
View detailed notice of assessment or reassessment
View RRSP deduction limit and TFSA contribution room
View detailed RRSP and Tax-Free Savings Account (TFSA)
View Home Buyers’ Plan and Lifelong Learning Plan
Pay by pre-authorized debit (create new agreement)
Pay by pre-authorized debit (manage active agreements, view inactive agreements)
Arrange my direct deposit (start, update, stop)
View carryover amounts
View tax information slips: T4, T4A, T4A(P), T4A(OAS), T4E, T4RSP, T4RIF, T5007, T3, T5, T5008, RRSP Contribution Receipt, T1204, T5013, RC210, RC62, Rent Assist and tax-free savings account (TFSA)
View Proof of income statement (option ‘C’ print)
View disability tax credit
View account balance and statement of account
Change my return
Address and telephone numbers (view, update)
Apply for child benefits
Benefits and credits overview
View Canada Child Benefit and related provincial and territorial programs payments, account balance, and statement of account
View GST/HST credit and related provincial programs payments, account balance, and statement of account
View Universal Child Care Benefit payments, account balance, and statement of account
View and update children in my care
View Working Income Tax Benefit advance payments
Submit documents
View authorized representative
Authorize my representative
Register my formal dispute
View instalments
Change my marital status

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If you receive one of the following payments from the CRA and have a Canadian bank account, you can sign up for direct deposit:

•  income tax refund
• goods and services tax/harmonized sales tax credit and any similar provincial and territorial payments
• Canada child benefit and any similar provincial and territorial payments
• working income tax benefit
• deemed overpayment of tax

You can use following methods to sign up

• File Income Tax with Accplus
  • We can set up DD for you when filing tax
  • All we need is your banking information: three-digit financial institution number, five-digit transit number, and your account number
• Online – My Account
  • You can sign up yourself if you are registered for My Account.
• Online – mobile application
  
  • To start or update direct deposit information, use MyCRA(Click here)
• Sign up through two financial institutions
  • Desjardins members – can sign up online
  • TD Canada Trust – can sign up over the phone or in person at their branch.
• By phone
  • To sign up for direct deposit or to change your account information, call CRA at 1-800-959-8281. You will need your:
    1. social insurance number
    2. full name and current address, including postal code
    3. date of birth
    4. most recent income tax and benefit return and information about the most recent payments you received from CRA
    5. banking information: three-digit financial institution number, five-digit transit number, and your account number
• By mail
  • Fill out the Canada direct deposit enrolment form.(Click here)
  • Mail the completed form to the address on the form.

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